Customer Care

Capital Approved Inspectors Limited Customer Care Policy

We aim to provide you with the best possible service.  However, if there is anything you are not happy with we have a Complaints and Disputes Procedure to resolve any issues, a copy of which is available on request.

We undertake that:

  • All formal complaints or comments will be thoroughly and fairly investigated
  • No one will be treated less favourably because they make a comment or complaint


Accessibility Policy

Capital Approved Inspectors Limited is committed to making  the information and resources provided on this website accessible to the widest possible audience.  If you experience difficulty with accessing or using any part of this website, please contact us on 0756 227 1199 or email us at

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